The Keenon XMAN-R1 is a wheeled humanoid service robot powered by KOM2.0, described by KEENON as the world's first Vision-Language-Action (VLA) model purpose-built for the service industry. VLA models integrate visual perception, natural language understanding, and physical action planning in a single unified system — allowing the XMAN-R1 to receive spoken or typed instructions, read its environment, and execute the corresponding physical task sequence autonomously. KEENON's claim is grounded in its position as one of the world's largest commercial service robot operators, with more real-world deployment data across more environments than any other service robot company, and KOM2.0 is trained on that accumulated operational experience.

The XMAN-R1 is designed to operate as the human-facing centerpiece of a collaborative robot team. Its most documented real-world deployment is at the Shangri-La Traders Hotel, Shanghai Hongqiao Airport, where the robot performs front desk greetings, guest interaction, and expressive humanoid presence tasks, supported by specialist robots handling in-room delivery, luggage transport, floor cleaning, and food service. Through lifelike movement and conversational speech, the XMAN-R1 delivers a high-quality guest experience in premium hospitality environments that demand around-the-clock, consistent service quality.